Refund & Cancellation Policy

Last updated June 2026

This policy explains how cancellations and refunds work for any paid B2B.ID plans or features used through lawyers.b2b.id. It is issued by B2B.ID Lawyers LLC.

Creating a B2B ID is free

There is no charge to create a B2B ID, and nothing to refund for a free account. You can stop using the platform at any time.

Paid plans and features

Any paid plans or features are offered by the B2B.ID platform and billed as shown before you confirm a purchase — including the price, the billing interval and what is included. Current plans are published on b2b.id/pricing. Recurring plans renew automatically until cancelled.

Cancellation

You can cancel a paid plan at any time from your account settings on b2b.id or by emailing contact@b2b.id. Cancellation stops future renewals. You keep access to paid features until the end of the current billing period; unused time is not pro-rated unless required by law.

Refunds

If you were charged in error, or you are unhappy with a paid plan, contact us within 14 days of the charge. We will review the request and, where appropriate, refund the original payment method. Refunds are at our reasonable discretion and may be declined where there has been abuse, fraud or a breach of the Terms of Use. Where local consumer law gives you additional rights, those rights apply.

How to request a refund

Email contact@b2b.id from the address on your account with your name, the date of the charge and a short description of the issue. We aim to respond within 5 business days.

Plans: b2b.id/pricing. Billing questions: contact@b2b.id. See also our Terms of Use.